It is possible to distinguish large enough group of goods, the life cycle of which starts from the moment of sale.
They include: manufacturing equipment, consumer electronics, office equipment, etc.
The distinctive features of these goods are the necessity of regular service, scheduled repairing, parts and units replacement, consumed materials availability, etc.
The office equipment is an illustrative example of service problems.
The office equipment service is a set of means directed to the maintenance of the smooth functioning of the clients’ equipment.
It includes: 1 Warranty and post-warranty equipment service.
2 Customer consultative support.
3 Organization, maintenance and modernization of computer networks.
4 Equipment delivery and modernization, etc.
The success of business in the after-sales service area is defined by highquality level of consumers.
The key criterion is the service time.
We consider the process of office equipment after-sales service in 2 steps.
They are: 1) processing of an application; 2) the performance of service works.
The application processing is reflected in the communication between an operator and a client.
If the client’s problem can be solved, it will be solved by engineer on the stage of the performance of service works.
While lots of research studies have actually estimated the energy saving capacity of office tools power monitoring, there is no current research concerning the energy conserving possibility of reducing the power administration delay time.
In this paper, we approximated the power saving potential of the full saturation of power monitoring, as well as additionally the extra energy saving capacity of reducing the power monitoring hold-up time for PCs, screens, copiers, and also laser printers in Japanese workplaces.
To get essential data, we conducted the surveys and also area dimensions of use in company hours as well as the turn-off price at night.
We discovered that office equipment power monitoring can conserve as much as 3.5 TWh annually, which is almost equal to 2% of commercial electrical power intake in Japan.
We additionally discovered that the power use office tools in Japanese workplaces with no use of power monitoring is even lower than that in US workplaces with optimum use of power monitoring.
This is mostly due to the fact that the mobile computer is a lot more prominent in Japan, as well as additionally due to the fact that the manual-off price during the night is more than two times that in the United States.